Back Order Policy

  • The objective of this policy is to guide employees with the steps to take when inventory is out of stock, and a back order is created.
  • Assists with increasing customer satisfaction and improving communication.
  • Improving accountability, efficiencies, and consistency.
  • Practical steps and tips to guide employees on what to do without losing an order due to out of stock status.
  • Assists with streamlining internal processes.
  • 100% customisable MS Word document
  • Once off payment – no subscription.


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  • Guidance for out of stock inventory status to minimise lost sales opportunities
  • Steps on how to communicate with the customer
  • Employee guidance on securing the back order sale.


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